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FAQ

FAQ

  1. What is Driver Medic?
  2. What are the system requirements to run Driver Medic?
  3. Where can I download Driver Medic?
  4. How do I install Driver Medic?
  5. Where can I read about your end user license agreement (EULA)?
  6. How do I know I need to update my device drivers?
  7. What do I need to do after installing Driver Medic?
  8. What if I need access to my device drivers in the future?
  9. Why does my printer not work?
  10. Why do I need to keep my drivers updated?
  11. Who can I contact for technical support?
  12. How do I uninstall Driver Medic?
  13. What is your refund policy?

1. What is Driver Medic?:

Driver Medic is a simple-to-use automatic device driver software designed for PC users on Windows XP, Windows 2000, Windows Vista, and Windows 7. Driver Medic was developed to help Windows users take the frustration out of updating and fixing device drivers.

2. What are the system requirements to run Driver Medic?

In order to run Driver Medic, your PC should meet the following minimum requirements:

  • Windows XP, Vista, or Windows 7 (32 and 64 bit versions)
  • 300 MHz Pentium compatible or higher CPU
  • 256 MB RAM
  • 16 MB hard drive space
  • 800×600 true color or better resolution
  • Internet connection

3. Where can I download Driver Medic?

You can download Driver Medic from any of the download links on our website. In addition, you can download Driver Medic from the following authorized software websites:

Download Mirror #1: Get Driver Medic from Brothersoft

4. How do I install Driver Medic?

To install Driver Medic, double-click on DriverMedic.exe and follow the installation instructions.

5. Where can I read about your end user license agreement (EULA)?

You can read about our EULA by clicking here.

6. How do I know I need to update my device drivers?

You can simply check the device vendor’s website and see if they have uploaded new device drivers. However, you will need to check frequently in order to ensure you have not missed out on any new driver updates. Since your hardware and software require different drivers, keeping them up-to-date is difficult. Driver Medic takes the frustration of keeping your drivers updated. If there is a new device driver for PC, Driver Medic will find it and install it for you.

7. What do I need to do after installing Driver Medic?

After Driver Medic is installed onto your PC, simply let it perform a scan. Driver Medic needs an Internet connection in order to look for the latest driver updates from its online database. The scan will look for conflicting drivers, driver errors, and out-dated drivers. Once the scan is complete you can choose which drivers and errors to update and fix, respectively.

8. What if I need access to my device drivers in the future?

Driver Medic features a driver backup wizard that allows you to backup your downloaded drivers to a DVD, CD, network drive, or USB flash drive. There is no need to worry about finding drivers in the future even if you don’t use Driver Medic.

9. Why does my printer not work?

If your printer has stopped working, it could be due to a hardware problem. However, often it is simply due to a corrupt driver or driver conflict. You can try uninstalling the printer driver and reinstalling it. Another option is to run Driver Medic and let it detect if there is an out-dated driver or driver conflict.

10. Why do I need to keep my drivers updated?

By keeping your device drivers updated, you can ensure your hardware devices and software will continue to work. In addition, updated drivers decrease the chances that you have a corrupt driver; driver updates often correct problems and enable new product features.

11. Who can I contact for technical support?

Driver Medic has a well-trained and experienced support staff available to help you with any issues you may have while using Driver Medic. Please visit our Contact Us to connect with us.

12. How do I uninstall Driver Medic?

If you no longer wish to use Driver Medic or just want to remove it from your system, uninstalling is simple and fast. Just go to Start > Programs > Uninstall Driver Medic and our software will be removed in seconds. You can read our Uninstall Guide here.

13. What is your refund policy?

If you are not satisfied with your purchase of Driver Medic, you can easily request a refund by using our support link here. Just contact us and we will issue you a refund if your purchase was made within 60-days of your request. You can learn more about our refund policy here.